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Customer Satisfaction 2021 Gold Award

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In a challenging time for businesses from all industries across the country, it has just been announced that we have achieved ‘Gold’ in the latest, wholly independent, customer satisfaction awards.

The awards, run by specialist market research company, In-house Research, are based purely on our customer feedback.

In the survey year covering customers from 1st January 2020 to 31st December 2020, over 96% of customers said they would recommend Strongvox Homes to their friends.

Toby Ballard, Strongvox Managing Director said

“This is a great achievement for the whole team here at Strongvox and we’re grateful to all our customers for their time and effort spent talking to In-House about their customer journey with us. Buying a house is a huge investment for our purchasers and we try never to forget this.”

Tom Weston, Chief Executive at In-house Research commented

“We are extremely proud to be working with such a customer focused business. The ‘Gold Award’ recognises those who put their customers at the heart of everything that they do. This award places them alongside some of the best companies in the UK for customer service. It’s only through delivering an exceptional service throughout the customer journey, that recommendation scores reach this level. We are so pleased to recognise all the staff at Strongvox Homes that have contributed to the achievement of this award”

11 March 2021/by Gary Milton
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https://www.strongvox.co.uk/wp-content/uploads/2021/03/blog/GOLD 2021 - Dark PNG.png 1871 2239 Gary Milton https://www.strongvox.co.uk/wp-content/uploads/2018/03/strongvox-logo-wt-homes-1771.png Gary Milton2021-03-11 17:04:312021-03-11 17:09:35Customer Satisfaction 2021 Gold Award
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“Well what a lovely morning I’ve had with the two young lads that came to do most of the snag jobs. They were like a breath of fresh air. They were great workers, happy, very clean and tidy and have a wonderful working relationship together. Please pass on my thanks to them both. They said they will return to complete a few outstanding/finishing off things – great I look forward to their return!”

B Neilson, Castle Fields, July 2018

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The Government lends you up to 20% of the cost of your newly built home, you’ll need a 5% cash deposit and a 75% mortgage to make up the rest.

Who is eligible?

First Time Buyers within the scheme’s regional house price cap.

For more information visit the Help to Buy website to download the Help to Buy Buyers’ Guide and to find out how to apply for an Equity Loan.

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Should your current home remain unsold at the end of the specified selling period, we may either refund your deposit or in some circumstances, we are able to extend the selling period or discuss buying your current home with our Part Exchange scheme.*

*Subject to terms and conditions and on selected plots only.