Fantastic to receive Gold for Customer Satisfaction!
94% of our customers said they would recommend us when In-house Research Ltd carried out surveys with everyone who moved in to a Strongvox home in 2018.
We are extremely proud to receive this award, especially as it’s from the voice of our customers during what was a challenging year in the sector with a heavy focus by Government to increase the volumes and improve quality standards in an industry and supply chain that is already stretched.
Tom Weston, Chief Operating Officer at In-house Research comments:
“We are extremely proud to be working with such a customer focused business. The Gold award recognises those that put customers at the heart of everything that they do and have achieved high levels of customer satisfaction. There has been a real focus in the last 12 months in improving the quality of finish of homes in line with customer expectations. It’s only through delivering exceptional quality, regular communications and a personal service that recommendation levels exceed 90%. We are so pleased to recognise all developers that have achieved this award.”